Here you can find some frequently asked questions from our customers. Additional information is available by calling Bokai customers at + 86-571-63502288

1. 1. How long can I get feedback after we send the request

   We will reply you within 12 hours in business days.

2. 2.Are you a direct manufacturer or trading company?

   We have two of our own factories in Jiangsu and Zhejiang, we also have our own international sales department, we manufacture and sell everything ourselves.

3. 3. What product can you offer?

   We mainly produce Table Tennis Rackets, Tennis Racket, Squash Racket, Beach Rackets, Balls and NET Series ...

4. 4. Can you make personal (as requested by customers) orders?

   Yes, we mainly make personal orders according to customer drawings or samples.

5. 5. Do you have standard parts?

   Yes, we focus on the operation of our own products, while we set the steps for trade

6. 6. How about the potential of your company?

   We have received two factories, we can accept the order of about 5,000,000 sets, and promise to make it in time

7. 7. How many employees of your company? How about the equipment?

   Our company has about 300 employees, one third of them are professional technicians and engineers

8. 8. What is the guarantee of the quality of your product?

   The quality control department will check Products after each single procedure. When we finish the batch of products, they will carefully add up the percentage of skipping. The last procedure checks Products in order to fully promise quality.

9. 9. What is the payment term?

   For mass production of goods, you must pay a 30% deposit before production and a 70% balance against a copy of the documents. The most common way is t / t. L / c a is also suitable.

10. 10.How to deliver goods to us?

    Usually we ship to you by sea, because our 2 factories are close to the port of Shanghai and lianyungang, it is very convenient and efficient to ship goods to any other countries. And we can also negotiate how to deliver.

11. 11. Where are your Products mainly exported?

    Contact Products are mainly exported to more than 20 countries, such as Germany, America, Great Britain, India, Italy, Thailand, etc.